Privacy & Cookie Policy

This Privacy & Cookie Policy explains how Flare International Solutions, LTDA (“Flare,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit flareintl.com or use any of our services.

We take your privacy seriously. This document is written in plain language — not legalese — because you deserve to actually understand what happens with your data.

By using this website, you agree to the practices described in this policy. If you don’t agree, please don’t use the site.

Flare International Solutions, LTDA
Rua Pasteur, 463 — CJ 1304
Curitiba — PR — Brazil
80250-104

Website: flareintl.com
Privacy contact: privacy@flareintl.com

We are a global mobility consulting firm helping individuals obtain visas, second residencies, and additional citizenships. We operate internationally and serve clients from around the world.

We only collect data that serves a real purpose. Here’s what we collect and why:

Contact Forms

When you fill out a contact or inquiry form on our site (powered by Jotform), we collect your name, email address, and phone number. We use this to respond to your inquiry and follow up about our services.

Newsletter Subscriptions

If you sign up for our newsletter or Global Intelligence Report, we collect your email address. We use this to send you the content you signed up for. You can unsubscribe at any time via the link in any email we send.

Consultation Booking

When you book a consultation through our scheduling tool (Calendly), we collect your name, email address, and timezone. This is used to set up and confirm your meeting.

Payments

When you purchase a service or subscription through our website, payments are processed by Stripe. We do not store your credit card details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards. We receive only a transaction confirmation and the basic details needed to fulfill your order. For more on how Stripe handles your data, see stripe.com/privacy.

User Accounts

If you create an account on our website, we collect your username, email address, and a securely hashed password. This is used to give you access to any purchased content or subscription features.

Website Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our site. GA4 collects anonymized data about your device type, browser, general location (country/region), pages visited, time spent, and how you arrived at the site. This helps us improve content and user experience. Analytics cookies are only placed after you provide consent via our cookie banner.

Server Logs

Our web host (Hostinger) automatically records standard server logs, which include IP addresses and access timestamps. These are used for security, troubleshooting, and uptime monitoring. We do not use server logs to build profiles on individual users.

If you are in the European Union or United Kingdom, we process your personal data on the following legal bases:

You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of any processing we carried out before you withdrew it.

To be direct: we use your data to run our business and serve you better. Specifically:

• To respond to inquiries and follow up about services you asked about
• To book and confirm consultations
• To deliver services and process payments you’ve authorized
• To send newsletters and reports you subscribed to
• To improve the website based on how people actually use it
• To maintain the security and performance of our site
• To comply with legal obligations when required

We do not sell your personal data. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

We work with the following third-party services that may process your personal data on our behalf. Each is bound by their own privacy practices, which we link to below.

All third-party providers we work with are required to handle your data securely and only for the purposes we’ve specified.

Cookies are small text files that websites store on your device. We use them to keep the site functional, understand how it’s used, and support third-party features you choose to interact with.

How We Manage Cookie Consent

We use CookieYes to manage cookie consent in compliance with GDPR standards. When you first visit the site, you’ll see a banner that lets you choose which cookie categories to accept. You can change your preferences at any time by clicking the cookie settings link in the site footer.

Cookie Categories

We keep your personal data for as long as it’s needed to serve the purpose it was collected for, or until you ask us to delete it. There is no automatic expiry.

If you want your data removed, just email privacy@flareintl.com and we’ll take care of it within 30 days. Some data may be retained beyond your request if required to comply with a legal obligation or resolve a dispute, in which case we’ll let you know.

Depending on where you live, you have different rights regarding your personal data.

If You Are in the EU or UK (GDPR)

If You Are in Brazil (LGPD)

If You Are in California, USA (CCPA)

To exercise any of these rights, email privacy@flareintl.com. We’ll respond within 30 days. For GDPR requests, you also have the right to lodge a complaint with your local data protection authority.

This website is intended for adults only. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a minor has submitted personal information through our site, please contact us at privacy@flareintl.com and we will delete it promptly.

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include SSL encryption on all data transmission, secure hashed password storage, access controls on our systems, and regular security monitoring.

That said, no system is 100% secure. If a data breach occurs that affects your rights, we will notify you and the relevant authorities as required by law.

Flare International Solutions is based in Brazil, but we use third-party services (like Google, Stripe, and MailerLite) that may store and process your data in other countries, including the United States. Where this involves transfers of data out of the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) as required by GDPR.

We may update this policy from time to time, particularly as we add new services or as laws change. When we make significant changes, we’ll update the “Last updated” date at the top of this page. For major changes, we may also notify registered users by email.

We recommend reviewing this page periodically if you’re a regular visitor.